6 months
Limited warranty for M4G gadgets and standard mechanical keyboards from the date of delivery.
Coverage
6 months
M4G Warranty Policy
Warranty Coverage
Clear warranty periods, simple support steps, and transparent coverage for M4G gear.
1 year
Extended limited warranty for M4G magnetic keyboards, including HE models, from the date of delivery.
Coverage
12 months
Coverage.
Covered vs not coveredWhat is covered
- Manufacturing defects
- PCB, switches, RGB, or USB port issues
- Confirmed factory issues on eligible M4G gadgets
- Problems under normal use conditions
Not covered
- Physical damage, drops, shocks, or scratches
- Liquid or dust damage
- Unauthorized repairs or modifications
- Console use such as PS or Xbox
- Normal wear and tear over time
Request process.
Required details- Order information. Provide your order number, full name, and phone number.
- Proof of issue. Send clear photos or a short video showing the problem.
- Product category. Mention if your item is a magnetic keyboard, mechanical keyboard, mouse, accessory, or another M4G gadget.
- Address. Include your city and full address for return or collection if needed.
Solutions.
After inspection- Repair. If the issue can be fixed, M4G may repair the product.
- Replacement. If repair is not possible, M4G may replace the product depending on availability.
- Refund. Refunds apply only in specific cases after technical verification.
- Inspection. M4G checks returned products before approving any warranty claim.
Need warranty support?
Send your order number, product model, photos or video of the issue, and your phone number. Clear details help M4G verify the case faster.